Mi notebook anda lentisimo (SOLUCIONADO)

[ayeesha]

Holas:



Tengo problemas con mi notebook, anda muy lento, demora muchisimo en iniciar y cuando quiero conectarlo a wifi se cae a cada rato y la conexión va muy muy lenta a pesar que al medir velocidad marca 1000 kpps. Mmm,no soy muy docta en esto, pero creo que es esto lo que debo pegar:



Logfile of HijackThis v1.99.1

Scan saved at 20:36:47, on 01-05-2008

Platform: Unknown Windows (WinNT 6.00.1905 SP1)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)



Running processes:

C:\WINDOWS\SYSTEM32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Acer\Empowering Technology\eAudio\eAudio.exe

C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe

C:\Program Files\Winamp\winampa.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\system32\igfxsrvc.exe

C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE

C:\Windows\ehome\ehmsas.exe

C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE

C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE

C:\Users\usuario\AppData\Local\Temp\RtkBtMnt.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Users\usuario\Desktop\HijackThis.exe



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://e1.rd.yahoo.com/customize/ycomp/defaults/sp/*http://e1.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.cl/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://cl.msn.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://cl.msn.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://e1.rd.yahoo.com/customize/ycomp/defaults/su/*http://e1.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Barra Yahoo! con bloqueador de ventanas emergentes - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O2 - BHO: Windows Live Aplicación auxiliar de inicio de sesión - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2008\IEToolbar.dll

O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE

O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"

O4 - HKLM\..\Run: [PLFSet] rundll32.exe C:\Windows\PLFSet.dll,PLFDefSetting

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"

O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe

O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup

O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"

O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2008\IEShow.exe"

O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2008\bdagent.exe"

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [Skytel] Skytel.exe

O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Global Startup: Empowering Technology Launcher.lnk = C:\Acer\Empowering Technology\eAPLauncher.exe

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll

O11 - Options group: [INTERNATIONAL] International*

O13 - Gopher Prefix:

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/spanish//kavwebscan_unicode.cab

O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://cid-96620c28187f4da5.spaces.live.com/PhotoUpload/VistaMsnPUpldes-cl.cab

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - Winlogon Notify: avldr - C:\Windows\

O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxdev.dll

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe

O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe

O23 - Service: eDSService.exe (eDataSecurity Service) - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe

O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe

O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe

O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: Programador de LiveUpdate automático - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)

O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe

O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)

O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe

O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software GmbH - C:\Windows\System32\TuneUpDefragService.exe

O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\BitDefender\BitDefender 2008\vsserv.exe" /service (file missing)

O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Communicator\xcommsvr.exe" /service (file missing)







Espero me puedan ayudar.

[msc hotline sat]

Tus problemas pueden venir por el antivirus que usas y existir restos de anteriores Panda y Norton.



Venos el el log del HJT:



O20 - Winlogon Notify: avldr - C:\Windows\



O23 - Service: Programador de LiveUpdate automático - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)





La primera de Panda y la segunda de Symantec, lo cual dá que pensar que hay mas claves de ellos en la inmensidad del registro, que no muestra el log del HJT, y que pueden lanzar servicios que colisionen con el Bit Defender que ahora usas



Elimina estas claves, para lo cual mira:



[b]¿Como enviar las muestras a zonavirus? - Para ello recordar[/b]:

https://foros.zonavirus.com/viewtopic.php?f=5&t=14253



y si tras reiniciar persiste la lentitud, prueba el BUSCAREG, a ver si encuentras mas que hablen de PANDA , NORTON , o SYMANTEC , y eliminalas si las hay:



Código:

[size=150][color=darkblue][b]BuscaReg[/b][/color][/size] (SATINFO)

Busca una cadena dentro del registro de windows, una vez encontradas permite borrarlas con tan solo pinchar encima de cada entrada encontrada, ademas realiza la exportacion de las claves eliminadas por si se necesitan restaurar las claves borradas.



[url=http://www.zonavirus.com/descargas/buscareg.asp][b]Descargar BuscaReg[/b][/url]





Y nos comentas el resultado, gracias



saludos



ms, 2-05-2008

[ayeesha]

Problema solucionado. Hice lo indicado y hasta el momento todo bien. Muchas gracias por la ayuda.

[msc hotline sat]

Pues lo celebramos, y dando por solucionado el Tema, procedemos a cerrarlo



Si nos necesita de nuevo, ya sabe donde estamos



saludos



ms, 3-05-2008