SE ME REINICIA EL ORDENADOR SOLO POR EL ARES

[vic_21]

HOLA A TODOS,ESTOY DESESPERADO, EL ORDENADOR SE ME REINICIA AL RATO D CONECTAR CON EL ARES, LO SE PORQ SI QUITO EL PROGRAMA NO SE ME REINICIA. ME E METIDO EN MUXOS FOROS Y E LEIDO MUXO,Y NO E CONSEGUIDO NADA,HE LIMPIADO EL REGISTRO,HE PASADO EL ANTIVIRUS UN MONTON D VECES,Y NO HAY FORMA. ME HE METIDO EN EL SOPORTE DE AYUDA DE WINDOWS Y NADA,PONE Q ES ESTE ERROR

Product: Windows Operating System

ID: 1003

Source: System Error

Version: 5.2

Symbolic Name: ER_KRNLCRASH_LOG

Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.



TAMBIEN EN LA PAGINA DE SUCESOS SALE EL SIGUIENTE ERROR:

Código de error 1000000a, parámetro 1 000000e8, parámetro 2 00000002, parámetro 3 00000001, parámetro 4 80700a16.



PARA MAS INFORMACION DECIR Q TENGO DE ANTIVIRUS EL AVG FREE Y QUE TENGO WINDOWS XP SP2. HE LEIDO QUE A VECES HAY CASOS DE INCOMPATIBILIDAD DEL ARES CON SP2,NO SE SI POR AI PUEDE VENIR EL PROBLEMA.

POR FAVOR,NECESITO QUE ALGUIEN ME AYUDE,YA QUE UTILIZO BASTANTE ESTE PROGRAMA. ESPERO VUESTRA AYUDA,MUCHAS GRACIAS

[msc hotline sat]

Pues mi consejo es que prescindiera del ARES, saldrá ganando con menos infecciones...



pero en internet, para cuelgues similares, sugieren que se contacte con Microsoft al respecto: support@microsoft.com :


[quote]Details

Product: Windows Operating System

ID: 1003

Source: System Error

Version: 5.2

Symbolic Name: ER_KRNLCRASH_LOG

Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.



Explanation

A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.





User Action

No user action is required.



I am also getting the following



Details

Product: Windows Operating System

ID: 1000

Source: Application Error

Version: 5.2

Symbolic Name: ER_USERCRASH_LOG

Message: Faulting application %1, version %2, faulting module %3, version %4, fault address 0x%5.



Explanation

The indicated program stopped unexpectedly. The message contains details on which program and module stopped. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.





User Action

If an error report was generated for this error, you might be able to obtain more information about the error by sending the report to Microsoft for analysis.



What to expect



Microsoft actively analyzes all error reports and prioritizes them based on the number of customers affected by the error signature contained in the report. When a report is submitted, Microsoft will try to determine the cause of the error, categorize it according to the type of issue encountered, and send you relevant information when such information is available. However, because error reports do not always contain enough information to positively identify the source of the issue, Microsoft may need to collect a number of similar reports from other customers before a pattern is discovered. Although Microsoft might not be able to provide a solution for your particular error at this time, all information submitted is used to further improve the quality and reliability of our products.[/quote] Fuente http://pcper.com



Vd mismo...



saludos



ms, 10-3-2009