tengo este problema en mi Laptop, se colo Iminent/WinkHandler a mi navegador de internet explorer, lo he querido eliminar por que carga toda clase de virus que alenta mi equipo pero ningun antivirus que tengo instalado lo elimina, tengo Norton 360 y Spy Hunter este ultimo lo detecta pero no logra eliminarlo al leer de un problema similar de un usuario le recomendaban bajar sproces, lo hice y este es el resultado del analisis:
(12-1-2014 02:07:45 GMT)
SProces v7.3 (c)2013 S.G.H. / Satinfo S.L.
-------------------------------------------
Sistema Operativo: Windows 7 Home Premium (v6.1.7601)
Internet Explorer: (v9.11.9600.16428) 0
Equipo: MANUALEX-PC
Usuario: manu alex
Sesión de Usuario: manu alex
99 Procesos Activos:
C:\WINDOWS\SYSTEM32\SMSS.EXE
C:\WINDOWS\SYSTEM32\CSRSS.EXE
C:\WINDOWS\SYSTEM32\WININIT.EXE
C:\WINDOWS\SYSTEM32\CSRSS.EXE
C:\WINDOWS\SYSTEM32\SERVICES.EXE
C:\WINDOWS\SYSTEM32\LSASS.EXE
C:\WINDOWS\SYSTEM32\LSM.EXE
C:\WINDOWS\SYSTEM32\WINLOGON.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\PROGRA~2\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\ATIESRXX.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\ATIECLXX.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\SPOOLSV.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\PROGRAM FILES (X86)\COMMON FILES\ADOBE\ARM\1.0\ARMSVC.EXE
C:\WINDOWS\SYSTEM32\TASKHOST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSWOW64\SVCHOST.EXE
C:\PROGRAM FILES (X86)\NORTON 360\ENGINE\20.4.0.40\CCSVCHST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\PROGRAM FILES (X86)\NORTON PC CHECKUP\ENGINE\2.0.3.198\SYMCPCCULAUNCHSVC.EXE
C:\WINDOWS\SYSTEM32\DWM.EXE
C:\WINDOWS\SYSTEM32\EXPLORER.EXE
C:\PROGRAM FILES (X86)\NORTON PC CHECKUP\ENGINE\2.0.3.198\CCSVCHST.EXE
C:\PROGRAM FILES (X86)\ENIGMA SOFTWARE GROUP\SPYHUNTER\SPYHUNTER4.EXE
C:\PROGRAM FILES (X86)\NORTON 360\ENGINE\20.4.0.40\CCSVCHST.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\PROGRAM FILES (X86)\REALNETWORKS\REALDOWNLOADER\RNDLRESOLVERSVC.EXE
C:\PROGRAMDATA\SKYPE\TOOLBARS\SKYPE C2C SERVICE\C2C_SERVICE.EXE
C:\PROGRAM FILES (X86)\GOOGLE\UPDATE\1.3.22.3\GOOGLECRASHHANDLER.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\TODDSRV.EXE
C:\WINDOWS\SYSTEM32\TOSCOSRV.EXE
C:\WINDOWS\SYSTEM32\GOOGLECRASHHANDLER64.EXE
C:\WINDOWS\SYSTEM32\TECOSERVICE.EXE
C:\PROGRAM FILES (X86)\IMINENT\WINKHANDLER.EXE
C:\PROGRAM FILES (X86)\IMINENT\WINKHANDLER.EXE
C:\WINDOWS\SYSTEM32\WLIDSVC.EXE
C:\WINDOWS\SYSTEM32\SEARCHINDEXER.EXE
C:\WINDOWS\SYSTEM32\WLIDSVCM.EXE
C:\PROGRAM FILES (X86)\NORTON PC CHECKUP\ENGINE\2.0.3.198\CCSVCHST.EXE
C:\WINDOWS\SYSTEM32\RAVCPL64.EXE
C:\WINDOWS\SYSTEM32\RAVBG64.EXE
C:\WINDOWS\SYSTEM32\SYNTPENH.EXE
C:\WINDOWS\SYSTEM32\TPWRMAIN.EXE
C:\WINDOWS\SYSTEM32\SMOOTHVIEW.EXE
C:\WINDOWS\SYSTEM32\TCRDMAIN.EXE
C:\WINDOWS\SYSTEM32\TECO.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\TOSREELTIMEMONITOR.EXE
C:\WINDOWS\SYSTEM32\SIDEBAR.EXE
C:\PROGRAM FILES (X86)\GOOGLE\GOOGLETOOLBARNOTIFIER\GOOGLETOOLBARNOTIFIER.EXE
C:\PROGRAM FILES (X86)\SONY\SONY PC COMPANION\PCCOMPANION.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\PROGRAM FILES (X86)\SONY\SONY PC COMPANION\PCCOMPANIONINFO.EXE
C:\WINDOWS\SYSWOW64\RUNDLL32.EXE
C:\PROGRAM FILES (X86)\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\WINDOWS\SYSTEM32\SYNTPHELPER.EXE
C:\WINDOWS\SYSTEM32\MOM.EXE
C:\PROGRAM FILES (X86)\TOSHIBA\UTILITIES\KENOTIFY.EXE
C:\WINDOWS\SYSTEM32\TOSHIBASERVICESTATION.EXE
C:\PROGRAM FILES (X86)\TOSHIBA\TOSHIBA WEB CAMERA APPLICATION\TWEBCAMERA.EXE
C:\PROGRAM FILES (X86)\HP\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\PROGRAM FILES (X86)\REAL\REALPLAYER\UPDATE\REALSCHED.EXE
C:\PROGRAM FILES (X86)\COMMON FILES\JAVA\JAVA UPDATE\JUSCHED.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\CCC.EXE
C:\WINDOWS\SYSTEM32\WMPNETWK.EXE
C:\PROGRAM FILES (X86)\HP\DIGITAL IMAGING\BIN\HPQSTE08.EXE
C:\PROGRAM FILES (X86)\HP\DIGITAL IMAGING\BIN\HPQBAM08.EXE
C:\PROGRAM FILES (X86)\HP\DIGITAL IMAGING\BIN\HPQGPC01.EXE
C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE
C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE
C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE
C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE
C:\WINDOWS\SYSTEM32\DLLHOST.EXE
C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE
C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE
C:\WINDOWS\SYSTEM32\TMACHINFO.EXE
C:\WINDOWS\SYSTEM32\TPCHSRV.EXE
C:\WINDOWS\SYSTEM32\TOSSMARTSRV.EXE
C:\WINDOWS\SYSTEM32\TOSSENOTIFY.EXE
C:\PROGRAM FILES (X86)\NERO\UPDATE\NASVC.EXE
C:\WINDOWS\SYSTEM32\SVCHOST.EXE
C:\WINDOWS\SYSTEM32\TPCHWMSG.EXE
C:\PROGRAM FILES (X86)\GOOGLE\CHROME\APPLICATION\CHROME.EXE
C:\WINDOWS\SYSTEM32\SEARCHPROTOCOLHOST.EXE
C:\WINDOWS\SYSTEM32\SEARCHFILTERHOST.EXE
C:\WINDOWS\SYSTEM32\AUDIODG.EXE
C:\WINDOWS\SYSTEM32\WINRAR.EXE
C:\WINDOWS\SYSTEM32\WMIPRVSE.EXE
C:\USERS\MANUAL~1\APPDATA\LOCAL\TEMP\RAR$EX00.815\SPROCES.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R3 - URLSearchHook: Microsoft Url Search Hook - {CFBFAE00-17A6-11D0-99CB-00C04FD64497} - C:\Windows\SysWOW64\ieframe.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Aplicación auxiliar de inicio de sesión de Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: TOSHIBA Media Controller Plug-in - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\manu alex\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Sony PC Companion] "C:\Program Files (x86)\Sony\Sony PC Companion\PCCompanion.exe" /Background
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\manu alex\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [NextLive] C:\windows\SysWOW64\rundll32.exe "C:\Users\manu alex\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\Run: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
O4 - HKLM\..\WOW6432node\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\WOW6432node\..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\WOW6432node\..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
O4 - HKLM\..\WOW6432node\..\Run: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
O4 - HKLM\..\WOW6432node\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
O4 - HKLM\..\WOW6432node\..\Run: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
O4 - HKLM\..\WOW6432node\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\TOSHIBA\Toshiba Online Backup\Activation\TobuActivation.exe" UNATTENDED
O4 - HKLM\..\WOW6432node\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\WOW6432node\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\WOW6432node\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\WOW6432node\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot
O4 - HKLM\..\WOW6432node\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\WOW6432node\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'Servicio Local')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'Servicio Local')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'Servicio de red')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'Servicio de red')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MIF5BA~1\Office12\ONBttnIE.dll
O9 - Extra button: @C:\windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MIF5BA~1\Office12\REFIEBAR.DLL
O9 - Extra button: Mostrar u ocultar HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: C:\PROGRAM FILES (X86)\COMMON FILES\MICROSOFT SHARED\WINDOWS LIVE\WLIDNSP.DLL
O10 - Unknown file in Winsock LSP: C:\PROGRAM FILES (X86)\COMMON FILES\MICROSOFT SHARED\WINDOWS LIVE\WLIDNSP.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O13 - Gopher Prefix: NULL2
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 10.45.2) -
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} (Java Plug-in 1.6.0_17) -
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 10.45.2) -
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - (no file)
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files (x86)\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - (no file)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files (x86)\Windows Live\Mail\mailcomm.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - (no file)
O22 - ShellExecuteHooks: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
Información Adicional:
----------------------
Acceso Rapido ('manu alex'): Google Chrome.lnk = C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Acceso Rapido ('manu alex'): Launch Internet Explorer Browser.lnk = C:\Program Files (x86)\Internet Explorer\iexplore.exe
Acceso Rapido ('manu alex'): Microsoft Office Outlook.lnk = C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE /recycle
Acceso Rapido ('manu alex'): Shows Desktop.lnk =
Acceso Rapido ('manu alex'): Window Switcher.lnk =
Listado de Servicios (Carga Automatica):
----------------------------------------
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: AMD External Events Utility - AMD - C:\WINDOWS\system32\atiesrxx.exe (file missing)
O23 - Service: Servicio de actualización de Google (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servicio HP CUE DeviceDiscovery (hpqddsvc) - Hewlett-Packard Co. - %SystemRoot%\system32\svchost.exe -k hpdevmgmt - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqddsvc.dll
O23 - Service: HP Network Devices Support (HPSLPSVC) - Hewlett-Packard Co. - %SystemRoot%\system32\svchost.exe -k HPService - C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL
O23 - Service: Norton 360 (N360) - Unknown owner - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe" /s "N360" /m "C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\diMaster.dll (file missing)
O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exe
O23 - Service: Net Driver HPZ12 - Hewlett-Packard - %SystemRoot%\System32\svchost.exe -k HPZ12 - C:\Windows\system32\HPZinw12.dll (file missing)
O23 - Service: Toshiba Laptop Checkup Application Launcher (Norton PC Checkup Application Launcher) - Symantec Corporation - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\SymcPCCULaunchSvc.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) - Unknown owner - C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\ccSvcHst.exe" /s "PCCUJobMgr" /m "C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.3.198\diMaster.dll (file missing)
O23 - Service: Pml Driver HPZ12 - Hewlett-Packard - %SystemRoot%\System32\svchost.exe -k HPZ12 - C:\Windows\system32\HPZipm12.dll (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: SpyHunter 4 Service - Enigma Software Group USA, LLC. - C:\PROGRA~2\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe (file missing)
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA eco Utility Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TECO\TecoService.exe
O23 - Service: TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver (TVALZFL) - TOSHIBA Corporation - C:\WINDOWS\SYSTEM32\DRIVERS\TVALZFL.sys (file missing)
O23 - Service: WinkHandler - Unknown owner - C:\Program Files (x86)\Iminent\WinkHandler.exe
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
Listado de Servicios (Carga Manual):
------------------------------------
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: adp94xx - Adaptec, Inc. - C:\WINDOWS\system32\DRIVERS\adp94xx.sys (file missing)
O23 - Service: adpahci - Adaptec, Inc. - C:\WINDOWS\system32\DRIVERS\adpahci.sys (file missing)
O23 - Service: adpu320 - Adaptec, Inc. - C:\WINDOWS\system32\DRIVERS\adpu320.sys (file missing)
O23 - Service: Agere Systems Soft Modem (AgereSoftModem) - LSI Corp - C:\WINDOWS\SYSTEM32\DRIVERS\agrsm64.sys (file missing)
O23 - Service: aliide - Acer Laboratories Inc. - C:\WINDOWS\system32\drivers\aliide.sys (file missing)
O23 - Service: amdkmdag - ATI Technologies Inc. - C:\WINDOWS\SYSTEM32\DRIVERS\atipmdag.sys (file missing)
O23 - Service: amdkmdap - Advanced Micro Devices, Inc. - C:\WINDOWS\SYSTEM32\DRIVERS\atikmpag.sys (file missing)
O23 - Service: amdsbs - AMD Technologies Inc. - C:\WINDOWS\system32\DRIVERS\amdsbs.sys (file missing)
O23 - Service: arc - Adaptec, Inc. - C:\WINDOWS\system32\DRIVERS\arc.sys (file missing)
O23 - Service: arcsas - Adaptec, Inc. - C:\WINDOWS\system32\DRIVERS\arcsas.sys (file missing)
O23 - Service: Broadcom NetXtreme II VBD (b06bdrv) - Broadcom Corporation - C:\WINDOWS\system32\DRIVERS\bxvbda.sys (file missing)
O23 - Service: Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0 (b57nd60a) - Broadcom Corporation - C:\WINDOWS\SYSTEM32\DRIVERS\b57nd60a.sys (file missing)
O23 - Service: Brother USB Mass-Storage Lower Filter Driver (BrFiltLo) - Brother Industries, Ltd. - C:\WINDOWS\system32\DRIVERS\BrFiltLo.sys (file missing)
O23 - Service: Brother USB Mass-Storage Upper Filter Driver (BrFiltUp) - Brother Industries, Ltd. - C:\WINDOWS\system32\DRIVERS\BrFiltUp.sys (file missing)
O23 - Service: Brother MFC Serial Port Interface Driver (WDM) (Brserid) - Brother Industries Ltd. - C:\WINDOWS\System32\Drivers\Brserid.sys (file missing)
O23 - Service: Brother WDM Serial driver (BrSerWdm) - Brother Industries Ltd. - C:\WINDOWS\System32\Drivers\BrSerWdm.sys (file missing)
O23 - Service: Brother MFC USB Fax Only Modem (BrUsbMdm) - Brother Industries Ltd. - C:\WINDOWS\System32\Drivers\BrUsbMdm.sys (file missing)
O23 - Service: Brother MFC USB Serial WDM Driver (BrUsbSer) - Brother Industries Ltd. - C:\WINDOWS\System32\Drivers\BrUsbSer.sys (file missing)
O23 - Service: cmdide - CMD Technology, Inc. - C:\WINDOWS\system32\drivers\cmdide.sys (file missing)
O23 - Service: Broadcom NetXtreme II 10 GigE VBD (ebdrv) - Broadcom Corporation - C:\WINDOWS\system32\DRIVERS\evbda.sys (file missing)
O23 - Service: elxstor - Emulex - C:\WINDOWS\system32\DRIVERS\elxstor.sys (file missing)
O23 - Service: EraserUtilRebootDrv - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
O23 - Service: esgiguard - Unknown owner - C:\Program Files (x86)\Enigma Software Group\SpyHunter\esgiguard.sys
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe
O23 - Service: Google Update Servicio (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Hauppauge Consumer Infrared Receiver (hcw85cir) - Hauppauge Computer Works, Inc. - C:\WINDOWS\system32\drivers\hcw85cir.sys (file missing)
O23 - Service: hpqcxs08 - Hewlett-Packard Co. - %SystemRoot%\system32\svchost.exe -k hpdevmgmt - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqcxs08.dll
O23 - Service: HpSAMD - Hewlett-Packard Company - C:\WINDOWS\system32\drivers\HpSAMD.sys (file missing)
O23 - Service: Controladora RAID de Intel para Windows 7 (iaStorV) - Intel Corporation - C:\WINDOWS\system32\drivers\iaStorV.sys (file missing)
O23 - Service: iirsp - Intel Corp./ICP vortex GmbH - C:\WINDOWS\system32\DRIVERS\iirsp.sys (file missing)
O23 - Service: Service for Realtek HD Audio (WDM) (IntcAzAudAddService) - Realtek Semiconductor Corp. - C:\WINDOWS\SYSTEM32\drivers\RTKVHD64.sys (file missing)
O23 - Service: LSI_FC - LSI Corporation - C:\WINDOWS\system32\DRIVERS\lsi_fc.sys (file missing)
O23 - Service: LSI_SAS - LSI Corporation - C:\WINDOWS\system32\DRIVERS\lsi_sas.sys (file missing)
O23 - Service: LSI_SAS2 - LSI Corporation - C:\WINDOWS\system32\DRIVERS\lsi_sas2.sys (file missing)
O23 - Service: LSI_SCSI - LSI Corporation - C:\WINDOWS\system32\DRIVERS\lsi_scsi.sys (file missing)
O23 - Service: megasas - LSI Corporation - C:\WINDOWS\system32\DRIVERS\megasas.sys (file missing)
O23 - Service: MegaSR - LSI Corporation, Inc. - C:\WINDOWS\system32\DRIVERS\MegaSR.sys (file missing)
O23 - Service: NAVENG - Symantec Corporation - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.0.36\Definitions\VirusDefs\20140111.005\ENG64.SYS
O23 - Service: NAVEX15 - Symantec Corporation - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.0.36\Definitions\VirusDefs\20140111.005\EX64.SYS
O23 - Service: nfrd960 - IBM Corporation - C:\WINDOWS\system32\DRIVERS\nfrd960.sys (file missing)
O23 - Service: nvraid - NVIDIA Corporation - C:\WINDOWS\system32\drivers\nvraid.sys (file missing)
O23 - Service: nvstor - NVIDIA Corporation - C:\WINDOWS\system32\drivers\nvstor.sys (file missing)
O23 - Service: Pangu effect driver (PGEffect) - TOSHIBA Corporation - C:\WINDOWS\SYSTEM32\DRIVERS\pgeffect.sys (file missing)
O23 - Service: ql2300 - QLogic Corporation - C:\WINDOWS\system32\DRIVERS\ql2300.sys (file missing)
O23 - Service: ql40xx - QLogic Corporation - C:\WINDOWS\system32\DRIVERS\ql40xx.sys (file missing)
O23 - Service: Smartphone BlackBerry (RimUsb) - Research In Motion Limited - C:\WINDOWS\SYSTEM32\Drivers\RimUsb_AMD64.sys (file missing)
O23 - Service: RtsUStor.Sys Realtek USB Card Reader (RSUSBSTOR) - Realtek Semiconductor Corp. - C:\WINDOWS\SYSTEM32\Drivers\RtsUStor.sys (file missing)
O23 - Service: Service for HDMI (RTHDMIAzAudService) - Realtek Semiconductor Corp. - C:\WINDOWS\SYSTEM32\drivers\RtHDMIVX.sys (file missing)
O23 - Service: Realtek 8167 NT Driver (RTL8167) - Realtek - C:\WINDOWS\SYSTEM32\DRIVERS\Rt64win7.sys (file missing)
O23 - Service: Realtek Wireless LAN 802.11n PCI-E NIC NT Driver (rtl8192se) - Realtek Semiconductor Corporation - C:\WINDOWS\SYSTEM32\DRIVERS\rtl8192se.sys (file missing)
O23 - Service: SiSRaid2 - Silicon Integrated Systems Corp. - C:\WINDOWS\system32\DRIVERS\SiSRaid2.sys (file missing)
O23 - Service: SiSRaid4 - Silicon Integrated Systems - C:\WINDOWS\system32\DRIVERS\sisraid4.sys (file missing)
O23 - Service: Sony PC Companion - Avanquest Software - C:\Program Files (x86)\Sony\Sony PC Companion\PCCService.exe
O23 - Service: Symantec Real Time Storage Protection x64 (SRTSP) - Symantec Corporation - C:\WINDOWS\System32\Drivers\N360x64\1404000.028\SRTSP64.SYS (file missing)
O23 - Service: stexstor - Promise Technology - C:\WINDOWS\system32\DRIVERS\stexstor.sys (file missing)
O23 - Service: SymEvent - Symantec Corporation - C:\windows\system32\Drivers\SYMEVENT64x86.SYS (file missing)
O23 - Service: Synaptics TouchPad Driver (SynTP) - Synaptics Incorporated - C:\WINDOWS\SYSTEM32\DRIVERS\SynTP.sys (file missing)
O23 - Service: TOSHIBA Writing Engine Filter Driver (tdcmdpst) - TOSHIBA Corporation. - C:\WINDOWS\SYSTEM32\DRIVERS\tdcmdpst.sys (file missing)
O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
O23 - Service: TPCH Service (TPCHSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
O23 - Service: viaide - VIA Technologies, Inc. - C:\WINDOWS\system32\drivers\viaide.sys (file missing)
O23 - Service: vsmraid - VIA Technologies Inc.,Ltd - C:\WINDOWS\system32\DRIVERS\vsmraid.sys (file missing)
**O23 - Service: @%ProgramFiles%\Windows Defender\MsMpRes.dll,-103 (WinDefend) - Unknown owner - %SystemRoot%\System32\svchost.exe -k secsvcs - C:\Program Files (x86)\Windows Defender\mpsvc.dll (file missing)
Listado de Servicios (Deshabilitados):
--------------------------------------
87 Servicios.
21 de Carga Automatica.
66 de Carga Manual.
0 Deshabilitados.
Cabe mencionar que no tengo conocimientos de computo, agradezco la ayuda que puedan prestarme para solucionar mi problema.
msc hotline sat Virus Research Engineer