Windows Update se cuelga IE

refloresr · Mensaje por **refloresr** » 13 Dic 2005, 20:08

hola:

mi problema se produce cuando quiero acceder a la pagina de windows update mi navegador se cuelga y solo puedo salir con el finalizar tarea del task manager.

otra cosa que me sucede es que no puedo instalar nada que tenga relacion con windows installer

estos problemas me ocurren en un windows 2000 server sp4, con ie 6 sp1, isa server y exchange server

lo raro que este problema no me ocurre en las maquinas cliente solo en el server

Logfile of HijackThis v1.99.1

Scan saved at 15:47:04, on 13.12.2005

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\System32\termsrv.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\Programme\CA\SharedComponents\Alert\ALERT.EXE

C:\Programme\Network Associates\Alert Manager\amgrsrvc.exe

C:\Programme\APC\PowerChute Business Edition\agent\pbeagent.exe

C:\Programme\APC\PowerChute Business Edition\server\pbeserver.exe

C:\Programme\Symantec\pcAnywhere\awhost32.exe

C:\Programme\CA\BrightStor ARCserve Backup\DBENG.exe

C:\Programme\CA\SharedComponents\BrightStor\CADS\casdscsvc.exe

C:\Programme\CA\BrightStor ARCserve Backup\RDS.EXE

C:\Programme\CA\BrightStor ARCserve Backup\jobeng.exe

C:\Programme\CA\BrightStor ARCserve Backup\msgeng.exe

C:\Programme\CA\BrightStor ARCserve Backup\caserved.exe

C:\Programme\CA\BrightStor ARCserve Backup\casmrtbk.exe

C:\Programme\CA\BrightStor ARCserve Backup\tapeeng.exe

C:\Programme\CA\BrightStor ARCserve Backup\cadiscovd.exe

C:\Programme\CA\BrightStor ARCserve Backup\Catirpc.exe

C:\Programme\CA\SharedComponents\CA_LIC\lic98rmt.exe

C:\Programme\CA\BrightStor ARCserve Backup\caloggerd.exe

C:\Programme\CA\SharedComponents\BrightStor\DBAcommon\DBASVR.exe

C:\WINNT\system32\Dfssvc.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\svchost.exe

C:\Programme\CA\BrightStor ARCserve Backup\Mediasvr.exe

C:\Programme\CA\BrightStor ARCserve Backup\caauthd.exe

C:\WINNT\System32\llssrv.exe

C:\Programme\CA\SharedComponents\CA_LIC\LogWatNT.exe

C:\Programme\Network Associates\McAfee GroupShield\bin\SAFeService.exe

C:\Programme\CA\BrightStor ARCserve Backup\LQServer.exe

C:\Programme\Network Associates\Common Framework\FrameworkService.exe

C:\Programme\Network Associates\VirusScan\Mcshield.exe

C:\Programme\Network Associates\VirusScan\VsTskMgr.exe

C:\Programme\Network Associates\McAfee GroupShield\bin\RPCServ.EXE

C:\Programme\Microsoft BackOffice\Connectivity\POP3 Connector\vmimb.exe

C:\Programme\Gemeinsame Dateien\McAfee\log and quarantine\bin\i386\NAIlgpip.exe

C:\WINNT\system32\ntfrs.exe

C:\Programme\CA\BrightStor Backup Agent for Open Files\Ofant.exe

C:\Programme\Gemeinsame Dateien\Network Associates\Outbreak Manager\Outbreak.exe

C:\WINNT\system32\regsvc.exe

C:\WINNT\System32\locator.exe

C:\WINNT\system32\MSTask.exe

C:\WINNT\System32\tcpsvcs.exe

C:\WINNT\System32\snmp.exe

C:\WINNT\System32\svchost.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\System32\wins.exe

C:\Programme\RealVNC\VNC4\WinVNC4.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\System32\dns.exe

C:\WINNT\System32\inetsrv\inetinfo.exe

C:\WINNT\System32\ismserv.exe

C:\WINNT\System32\modemshr.exe

C:\WINNT\System32\msdtc.exe

C:\Programme\Exchsrvr\bin\exmgmt.exe

C:\Programme\Exchsrvr\bin\mad.exe

C:\Programme\Gemeinsame Dateien\System\MSSearch\Bin\mssearch.exe

C:\Programme\Microsoft Shared Fax\Bin\FXSSVC.exe

C:\WINNT\System32\svchost.exe

C:\Programme\Exchsrvr\bin\store.exe

C:\Programme\Exchsrvr\bin\emsmta.exe

C:\Programme\Microsoft ISA Server\mspadmin.exe

C:\Programme\Microsoft ISA Server\wspsrv.exe

C:\Programme\Microsoft ISA Server\w3proxy.exe

C:\Programme\Microsoft ISA Server\W3Prefch.exe

C:\Programme\Network Associates\McAfee GroupShield\bin\RPCServ.EXE

C:\WINNT\Explorer.EXE

C:\Programme\Network Associates\VirusScan\SHSTAT.EXE

C:\Programme\Gemeinsame Dateien\Network Associates\TalkBack\TBMon.exe

C:\WINNT\system32\internat.exe

C:\WINNT\system32\rundll32.exe

C:\Programme\Internet Explorer\IEXPLORE.EXE

C:\Company Shared Folders\Computacion\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.cl/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.0.200:8080

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Programme\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programme\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [ShStatEXE] "C:\Programme\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Programme\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Programme\Gemeinsame Dateien\Network Associates\TalkBack\TBMon.exe"

O4 - HKCU\..\Run: [internat.exe] internat.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_04\bin\npjpi150_04.dll

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm

O15 - Trusted Zone: http://download.windowsupdate.com

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://pestpatrol.com/pestscan/pestscan.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = issel.cl

O17 - HKLM\System\CCS\Services\Tcpip\..\{2E921A9D-5994-4033-BCF3-6DA89BE8A784}: NameServer = 192.168.10.1

O17 - HKLM\System\CCS\Services\Tcpip\..\{39EDDB2A-B6A7-47D1-AB30-D710356A6227}: NameServer = 127.0.0.1

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = issel.cl

O17 - HKLM\System\CS1\Services\Tcpip\..\{2E921A9D-5994-4033-BCF3-6DA89BE8A784}: NameServer = 192.168.10.1

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = issel.cl

O17 - HKLM\System\CS2\Services\Tcpip\..\{2E921A9D-5994-4033-BCF3-6DA89BE8A784}: NameServer = 192.168.10.1

O20 - Winlogon Notify: PCANotify - C:\WINNT\SYSTEM32\PCANotify.dll

O23 - Service: Alert Notification Server - Computer Associates International, Inc. - C:\Programme\CA\SharedComponents\Alert\ALERT.EXE

O23 - Service: McAfee Alert Manager (AlertManager) - McAfee Division of Network Associates, Inc. - C:\Programme\Network Associates\Alert Manager\amgrsrvc.exe

O23 - Service: APC PBE Agent (APCPBEAgent) - APC - C:\Programme\APC\PowerChute Business Edition\agent\pbeagent.exe

O23 - Service: APC PBE Server (APCPBEServer) - APC - C:\Programme\APC\PowerChute Business Edition\server\pbeserver.exe

O23 - Service: pcAnywhere Host-Modul (awhost32) - Symantec Corporation - C:\Programme\Symantec\pcAnywhere\awhost32.exe

O23 - Service: CA BrightStor-Datenbankprozess (CASDBEngine) - Computer Associates - C:\Programme\CA\BrightStor ARCserve Backup\DBENG.exe

O23 - Service: CA BrightStor Discovery Service (CASDiscoverySvc) - Computer Associates - C:\Programme\CA\SharedComponents\BrightStor\CADS\casdscsvc.exe

O23 - Service: CA BrightStor-Jobprozess (CASJobEngine) - Computer Associates - C:\Programme\CA\BrightStor ARCserve Backup\jobeng.exe

O23 - Service: CA BrightStor-Nachrichtenprozess (CASMsgEngine) - Computer Associates - C:\Programme\CA\BrightStor ARCserve Backup\msgeng.exe

O23 - Service: CA BrightStor-Dienst-Controller (CASSvcControlSvr) - Computer Associates - C:\Programme\CA\BrightStor ARCserve Backup\caserved.exe

O23 - Service: CA BrightStor-Bandprozess (CASTapeEngine) - Computer Associates - C:\Programme\CA\BrightStor ARCserve Backup\tapeeng.exe

O23 - Service: CA BrightStor-Domänenserver (CASUnivDomainSvr) - Computer Associates - C:\Programme\CA\BrightStor ARCserve Backup\cadiscovd.exe

O23 - Service: CA-Server für Remote-Prozeduraufruf (CATIRPC) - Computer Associates - C:\Programme\CA\BrightStor ARCserve Backup\Catirpc.exe

O23 - Service: CA License Client (CA_LIC_CLNT) - Computer Associates International Inc. - C:\Programme\CA\SharedComponents\CA_LIC\lic98rmt.exe

O23 - Service: CA License Server (CA_LIC_SRVR) - Computer Associates International Inc. - C:\Programme\CA\SharedComponents\CA_LIC\lic98rmtd.exe

O23 - Service: CA BrightStor Backup Agent RPC Server (DbaRpcService) - Computer Associates - C:\Programme\CA\SharedComponents\BrightStor\DBAcommon\DBASVR.exe

O23 - Service: Verwaltungsdienst für die Verwaltung logischer Datenträger (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: Microsoft H.323-Gatekeeper (GKSVC) - Unknown owner - svchost.exe (file missing)

O23 - Service: iTechnology iGateway 2.1 (iGateway) - Computer Associates - C:\Programme\CA\iGateway\igateway.exe

O23 - Service: Event Log Watch (LogWatch) - Computer Associates - C:\Programme\CA\SharedComponents\CA_LIC\LogWatNT.exe

O23 - Service: McAfee GroupShield - Unknown owner - C:\Programme\Network Associates\McAfee GroupShield\bin\SAFeService.exe" (file missing)

O23 - Service: McAfee Framework-Dienst (McAfeeFramework) - Network Associates, Inc. - C:\Programme\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Programme\Network Associates\VirusScan\Mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Programme\Network Associates\VirusScan\VsTskMgr.exe

O23 - Service: Microsoft Connector for POP3 Mailboxes (MSPOP3Connector) - Unknown owner - C:\Programme\Microsoft BackOffice\Connectivity\POP3 Connector\vmimb.exe" /SERVICE (file missing)

O23 - Service: McAfee Log Service (Network Associates Log Service) - Network Associates, Inc. - C:\Programme\Gemeinsame Dateien\McAfee\log and quarantine\bin\i386\NAIlgpip.exe

O23 - Service: CA Backup Agent for Open Files (OpenFileAgent) - Computer Associates - C:\Programme\CA\BrightStor Backup Agent for Open Files\Ofant.exe

O23 - Service: McAfee Outbreak Manager (Outbreak Manager) - Network Associates, Inc. - C:\Programme\Gemeinsame Dateien\Network Associates\Outbreak Manager\Outbreak.exe

O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Programme\RealVNC\VNC4\WinVNC4.exe" -service (file missing)

Mensaje por **msc hotline sat** » 13 Dic 2005, 20:32

Tienes tres claves que no llegan a buen fun y podrían colgar dicha aplicacion ???

eliminalas:

O23 - Service: Microsoft H.323-Gatekeeper (GKSVC) - Unknown owner - svchost.exe (file missing)

O23 - Service: McAfee GroupShield - Unknown owner - C:\Programme\Network Associates\McAfee GroupShield\bin\SAFeService.exe" (file missing)

O23 - Service: Microsoft Connector for POP3 Mailboxes (MSPOP3Connector) - Unknown owner - C:\Programme\Microsoft BackOffice\Connectivity\POP3 Connector\vmimb.exe" /SERVICE (file missing)

Y tras ello reinicias y nos cuentas el resultado, como respuesta de este Tema

saludos

ms, 13-12-2005